Effective date: November 7, 2025
1. Agreement to Terms
These Terms govern your access to and use of AfterHourFix services (the "Services"). By using the Services, you agree to these Terms and our Privacy Policy.
2. Services
AfterHourFix provides a 24/7 virtual receptionist that answers calls, triages emergencies, books appointments, and sends transactional SMS updates on behalf of participating businesses.
3. Messaging Program
- Transactional only; no promotional content.
- Message frequency varies by interaction; msg & data rates may apply.
- Reply STOP to cancel; HELP for help. For assistance, email support@afterhourfix.com.
- Carriers are not liable for delayed or undelivered messages.
- Consent is not a condition of purchase; however, certain service updates may be necessary to fulfill your request.
4. User Responsibilities
- Provide accurate contact and service information, and keep it up to date.
- Do not use the Services for unlawful, harmful, or abusive purposes.
- Respect the privacy and rights of technicians and businesses.
5. Business Customers
Businesses using AfterHourFix remain responsible for their own service delivery, pricing, warranties, and compliance with applicable laws. AfterHourFix facilitates communications and scheduling but does not provide trade services itself.
6. Recordings and Monitoring
Where permitted by law, calls may be recorded for quality and training. Notice is provided where required. See the Privacy Policy.
7. Disclaimers
The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non‑infringement. We do not guarantee uninterrupted or error‑free operation or delivery.
8. Limitation of Liability
To the maximum extent permitted by law, AfterHourFix and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill. In all cases, our aggregate liability will not exceed $100 or the amount you paid to us for the Services in the 3 months preceding the claim, whichever is greater.
9. Indemnification
You agree to indemnify and hold harmless AfterHourFix from any claims arising out of your misuse of the Services or violation of these Terms.
10. Changes; Termination
We may modify these Terms or the Services with notice where required. We may suspend or terminate access for conduct that violates these Terms or harms the Services.
11. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to conflicts of law rules. Venue lies in state or federal courts located in Tennessee.
12. Contact
Questions? Email support@afterhourfix.com.